CXO Ecosystem Index
Organization

ServiceNow

ServiceNow provides enterprise workflow, IT operations, automation and artificial-intelligence software.

Official website ↗
RECORD COMPLETENESS

80/100 · Decision-ready

4 canonical sources · 31 source-linked facts · research queue Maintain

Research gaps: Founded year, Headquarters

This measures the completeness of the Index record, not the quality or rank of the organization. Review the standard and full research queue.

Structured facts

Organization type
Organization
Primary provider category
Enterprise Technology
Additional provider categories
Artificial Intelligence
Editorial research priority
A
Serves
CIO, CTO, CISO, COO
Industries
Financial Services, Healthcare, Government, Manufacturing, Technology, Telecommunications, Retail
Operating geography
United States, Silicon Valley, San Francisco Bay Area, London, Singapore
Geography evidence status
verified
Verification
verified
Last verified
2026-08-11

Inclusion basis

ServiceNow is included as an evidence-backed provider or ecosystem organization relevant to the listed executive functions.

Products and services

ServiceNow AI Platform, IT service management, customer service management, security operations, governance risk and compliance, human resources service delivery, creator workflows, enterprise workflow automation, AI agents, digital transformation platform

Executive needs

TransformationOperational ExcellenceRisk Management

Topics

Enterprise AIAI TransformationCybersecurityRisk

Additional audiences

AI Leaders

19 evidence-linked semantic relationships are available in the semantic relationship export.

Related discovery

Enterprise TechnologyArtificial IntelligenceCTOCISOCOOEnterprise AI Market Map

Source-linked facts

31 structured facts are linked to the supporting source record and verification or as-of date.

FieldValueSource IDAs of / verified
identityServiceNowsrc_servicenow_official2026-08-11
descriptionServiceNow provides enterprise workflow, IT operations, automation and artificial-intelligence software.src_servicenow_official2026-08-11
websitehttps://www.servicenow.com/src_servicenow_official2026-08-11
categoriesEnterprise Technologysrc_servicenow_official2026-08-11
categoriesArtificial Intelligencesrc_servicenow_official2026-08-11
cxo rolesCIOsrc_servicenow_official2026-08-11
cxo rolesCTOsrc_servicenow_official2026-08-11
cxo rolesCISOsrc_servicenow_official2026-08-11
cxo rolesCOOsrc_servicenow_official2026-08-11
servicesenterprise workflow automationsrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
servicesAI agentssrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
servicesdigital transformation platformsrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesFinancial Servicessrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesHealthcaresrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesGovernmentsrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesManufacturingsrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesTechnologysrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesTelecommunicationssrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
industriesRetailsrc_servicenow_company_2026, src_servicenow_products_20262026-08-11
geographiesUnited Statessrc_servicenow_company_20262026-08-11
geographiesSilicon Valleysrc_servicenow_company_20262026-08-11
geographiesSan Francisco Bay Areasrc_servicenow_company_20262026-08-11
geographiesLondonsrc_servicenow_company_20262026-08-11
geographiesSingaporesrc_servicenow_company_20262026-08-11
productsServiceNow AI Platformsrc_servicenow_products_20262026-08-11
productsIT service managementsrc_servicenow_products_20262026-08-11
productscustomer service managementsrc_servicenow_products_20262026-08-11
productssecurity operationssrc_servicenow_products_20262026-08-11
productsgovernance risk and compliancesrc_servicenow_products_20262026-08-11
productshuman resources service deliverysrc_servicenow_products_20262026-08-11
productscreator workflowssrc_servicenow_products_20262026-08-11

Ecosystem Relationships

RelationshipOrganizationStatusDateProvenance
partner ofCognizantcurrent2026-08-11src_servicenow_partner_awards_2026
partner ofDeloittecurrent2026-08-11src_servicenow_partner_awards_2026
partner ofKPMGcurrent2026-08-11src_servicenow_partner_awards_2026
partner ofCapgeminicurrent2026-08-11src_servicenow_partner_awards_2026
partner ofEYcurrent2026-08-11src_servicenow_partner_awards_2026
integrates withDatabrickscurrent2026-08-11src_databricks_connectors_2026 · reciprocal derived from sourced edge
partner ofNVIDIAcurrent2026-08-11src_nvidia_servicenow_2026 · reciprocal derived from sourced edge

Sources